The Ritz-Carlton Resorts of Naples in Naples, Florida
July 2021 to Present
Coordinate creation and distribution of marketing materials for two Ritz-Carlton resorts.
Responsibility for messaging to in-hotel guests, corporate clients, and prospective clients and guests through digital and print collateral.
Liaise with other department leaders including, but not limited to spa, food and beverage, recreation, retail, and sales to promote the outlets.
Create promotional material in order to achieve revenue goals while creating brand awareness.
Arrange dining and room reservations, amenities, and warm welcome for select media guests.
Artis-Naples in Naples, Florida September 2018 to July 2021
Senior Patron Services Representative
Assisted 30+ customers daily with ticket orders, exchanges, donations, and information regarding performances, exhibitions, and museum admission.
As closing manager; cashed out daily sales of the department, communicated reports to the accounting coordinator, and verified individual sales batches.
Group Sales Manager
Worked with 26+ community group leaders to purchase performance tickets for groups ranging from 10 to 100 members.
Museo Egizio in Turin, Italy
June 2018 to July 2018
Student, Institute for Field Research
Collaborated on an exhibit design highlighting the evolution of Ancient Egyptian vessels with concentration on the ways in which this exhibition could be modified to accommodate viewers with disabilities.
Studied, analyzed, and handled Ancient Egyptian objects using museum-grade techniques.
General study of Museology and accessibility in public facilities and the ways in which museums can positively impact a community.
Tales of the Cocktail in New Orleans, Louisiana
June 2012 to January 2018
Registration Manager and Partnerships Assistant
Created partnership information decks to be shared with 20+ sponsors about upcoming event opportunities.
Trained and led a team of 8 in Event Registration during the summer festival for ~20,000 attendees including identifying and solving problems in the registration process, greeting and directing guests, providing program information.
Coordinated and collaborated with outside graphics company to create event collateral and signage through InDesign.
Loyola University New Orleans
2014 to 2018
B.A. in Mass Communication with a Minor in Studio Art
Acrylic, gouache, watercolor, ink