The Ritz-Carlton Resorts of Naples in Naples, Florida

May 2023 to Present

Executive Assistant, Food & Beverage

• Directly assist the Director of Food & Beverage and support 18 managers of 10 bars and restaurants. 

• Supporting day-to-day operations such as calendar management, meeting minutes, office upkeep. 

• Manage monthly menu printing budget, ranging from $600-$14,000 depending on seasonal needs. 

• Collaborate with our valued partners to design and produce resort signage and collateral.

• Design, upkeep, and printing execution of 12 menus.

• Assist in innovating both our guest experience and our internal processes

 

July 2021 to May 2023

Marketing Coordinator

• Coordinate creation and distribution of marketing materials for two Ritz-Carlton resorts.

• Responsibility for messaging to in-house guests, corporate clients, and prospective clients and guests through digital and print collateral.

• Liaise with other department leaders including, but not limited to spa, food and beverage, recreation, retail, and sales to promote the outlets. 

• Create promotional material in order to achieve revenue goals while creating brand awareness. 

• Arrange dining and room reservations, amenities, and warm welcome for select media guests.

 

Artis-Naples in Naples, Florida                                                                 

September 2018 to July 2021

Senior Patron Services Representative

• Assisted 30+ customers daily with ticket orders, exchanges, donations, and information regarding performances, exhibitions, and museum admission.

• As closing manager; cashed out daily sales of the department, communicated reports to the accounting coordinator, and verified individual sales batches.

Group Sales Manager

• Worked with 26+ community group leaders to purchase performance tickets for groups ranging from 10 to 100 members.

 

Museo Egizio in Turin, Italy        

June 2018 to July 2018

Student, Institute for Field Research

• Collaborated on an exhibit design highlighting the evolution of Ancient Egyptian vessels with concentration on the ways in which this exhibition could be modified to accommodate viewers with disabilities.

• Studied, analyzed, and handled Ancient Egyptian objects using museum-grade techniques.

• General study of Museology and accessibility in public facilities and the ways in which museums can positively impact a community.

 

Tales of the Cocktail in New Orleans, Louisiana          

June 2012 to January 2018

Registration Manager and Partnerships Assistant

• Created partnership information decks to be shared with 20+ sponsors about upcoming event opportunities.

• Trained and led a team of 8 in Event Registration during the summer festival for ~20,000 attendees including streamlining the registration process, greeting and directing guests, and providing program and location information. 

• Coordinated and collaborated with vendors to produce event collateral and signage.

 

Loyola University New Orleans

2014 to 2018

B.A. in Mass Communication with a Minor in Studio Art​